Old version of Thank You message is still shown

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    Asked on June 16, 2015 at 10:30 AM


    We have a problem: After filling out the from http://schilthorn.ch/007/anmeldung.html the confirmation text shown in the browser is a older version and not the current one which we see in the form tool.

    Can you check that, please?


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    Answered on June 16, 2015 at 11:59 AM

    Hello Paul.

    Are you talking about this form: http://form.jotformeu.com/form/51664725371357 ?

    If so, I can see that this form has certain Conditions set to it, which display a custom text message depending on which of the two VIP Events are chosen.

    Your Saved Conditions are overriding the custom Thank You message, so you either have to disable these rules, or update them.

    Please let us know should you need further assistance, we will be happy to help.