How Can I Renew My Subscription?

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    tralph
    Asked on November 25, 2011 at 05:53 AM

    Wayne

    Thanks you for your prompt reply. My issue is that the automatic renewal isn't working because my credit card has been renewed and the expiry date is different. When I try to respond to the warning message, I cannit log on using the uer name and password Plimus supplies. I want to renew and keep my existing surveys. How can I achieve this?

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    liyam
    Answered on November 25, 2011 at 06:32 AM

    To answer in behalf of Wayne, you can reset your Plimus password by entering your Email and Plimus username in this page https://secure.plimus.com/jsp/forgot_password.jsp?designId=1

    Once you have logged in, you can then change your credit card details.

    If you have other questions or concerns, please do let us know.

    Thanks.