What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I access my Jotform account in a secure way?

    Asked by osteosoeter on June 16, 2015 at 02:47 PM

    Hi,

     

    Is it possible to use a ssl connection after i logged in to My Jotform. Because i´m accessing the filled in forms i would like this connection to be secure (as my forms are).

     

    With Regards,

     

    Niek Nass

     

    JotForm My Forms secure access
  • Profile Image

    Answered by Carina on June 16, 2015 at 03:28 PM

    Hello Niek

    You can manually add https://secure to the url like in the following example:

    https://secure.jotformpro.com/

    Let us know if we can assist you further.   

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    Answered by osteosoeter on June 16, 2015 at 03:50 PM

    Hello,

     

    That seems  to work, thank you.

     

    However, when i go to the support website, i see that i´m redirected to http:// , when i click on MY Forms again, i´m still using http://

     

    Is this correct? So when i´m using filled in forms i should be alert not to go to support en maybe other parts of the jotform website?

     

     

  • Profile Image

    Answered by Ben on June 16, 2015 at 04:29 PM

    Unfortunately at this time our pages and your account are not offered over HTTPS in the same manner as they are over HTTP so that is what you experience.

    What I would suggest is to open the page in a new tab instead, for example the easiest way to do that in FireFox would be to click with the middle mouse button, but at least some other browsers implemented this same feature as well.

    Hope that this helps you have both :)

  • Profile Image

    Answered by osteosoeter on June 17, 2015 at 02:16 AM

    I understand, thank you for your explaination and suggestion.

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    JotForm Support

    Answered by Chriistian on June 17, 2015 at 03:48 AM

    Hi osteosoeter, 

    On behalf of my colleagues, Carina and Ben, you are welcome. Do let us know if you need further assistance.

     

    Regards.