What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    can i recover deleted submissions

    Asked by jkgraphicdesign on June 16, 2015 at 02:57 PM
    Submissions deleted submissions recover submissions
  • Profile Image

    Answered by Carina on June 16, 2015 at 03:40 PM

    How did you delete the submissions? Were they deleted in the submission area?

    If so unfortunately we do not save any copy of the submissions, so if they are deleted they are lost forever. 

    The exception might be if you previously downloaded and saved the submissions list in Excel and like this you can import them again using the Import submissions app:

    http://import.jotform.io/ 

    If the form had an active email notification you can consult email history and you can consult the email notifications sent:

    It is not a perfect solution but will allow you to access the information that was received.

    Let us know if we can assist you further.