I've payed for monthly Premium but still have Basic plan

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    Asked on November 25, 2011 at 08:34 AM

    My username is oridzinal

    Today I've payed with PayPal but still is free. What details can I provide you with to enable my Premium plan?

    Because soon I will start receiving forms and current limit of 100 forms will not suit. That's why I've choosen Premium - to have 1 000 forms for a month.


    Please answer me ASAP!

  • Profile Image
    Answered on November 25, 2011 at 09:14 AM


    I've checked your account and it has been succesfully upgraded to premium. Please clean your browser's cache and try again.

    Thanks for using JotForm.