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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Height issues with FormsCentral imported form

    Asked by AfterWork1 on June 16, 2015 at 04:08 PM

    I'm getting pretty frustrated.  I imported my form from Adobe Formscentral a week ago and I thought I would be good to go but the "Submit" button was getting cut off on the bottom of my webpage when I accessed it via computer.  So I wrote you guys and someone sent me some code to put into the "Inject CCS code" box and that seemed to fix the problem.  Then yesterday I looked at the form on my phone and again, the "Submit" button was cut off so I wrote you guys again and you sent me the following message:

    "Could you try increasing the height of the height of the iframe you have embedded your form in. Also set its scrolling property to auto.scrolling="no"frameborder="0">"  

    I wrote you guys back that I didn't know how to do any of the things you guys were asking me to do.  Then, just now, I went to check on the form again and this time the "Submit" button is cut off ON MY COMPUTER once again, to say nothing of my cell phone.  

    I am launching a season tomorrow and hundreds of people in my community are planning to use this form to sign up.  I am ready to pay for this service the minute you guys can actually get my form in working order on the computer and on mobile devices.  

    Can someone help me please?????

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    JotForm Support

    Answered by Mike on June 16, 2015 at 05:16 PM

    We are sorry for the inconveniences caused.

    The issue should be fixed. I have removed a strict height parameter associated with the 'jotform-form' class from the form styles. The height is not supposed to be limited any longer.

    If you need any further assistance, please let us know. We will be happy to help.