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    Adding a matrix with dynamically added blank fields

    Asked by eriediocese on June 16, 2015 at 04:17 PM

    Our form:  http://form.jotformpro.com/form/51304715853958

    We are hoping to collect the names of everyone responsible for editing a church's web page.

    There could be 1 person or 5 people.

    I put a matrix into our form but I don't know how to get a blank field to collect the person's name. 

     

    My matrix exists under the gray heading "website." The question is, "Please provide the name of every individual authorized and capable of making changes to the website."

    I'd also rather the matrix allow them to add a row instead of pre-planning for a specific number of rows.

    I looked at Matrix Dynamique but I couldn't figure out how to make it do what I wanted either.

    heading name blank field rows
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    Answered by Ben on June 16, 2015 at 05:16 PM

    You were looking at the right place and we will be happy to assist you with setting up the Matrix Dynamique widget.

    From what I have understood all you are after are the names of those authorized for specific action, like the changes to the website and it allows you to do just that, and with ease - once you get more familiar with it.

    Now I took a liberty of cloning your form to my account and adding the widget to it so it looks like this:

    http://form.jotformpro.com/form/51666732382965

    Basically all that you need to change it is to set its fields / headers text with {text}:{size}

    For example, I have used First Name:200;Last Name:200

    This tells the widget that I want 2 fields. One holds the header "First Name" and the second one holds the label of "Last Name" while both are having the width of 200px.

    You add and change this through the widgets wizard:

    If that is what you wanted to achieve, the easiest way would be to simply clone the form back to your account.

    Do let us know if you have any further questions that we can help you with and we would be happy to do so.

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    Answered by eriediocese on June 17, 2015 at 02:16 PM

    That's it...almost.    I do need to know if they are paid or volunteer so I was hoping to use radio buttons although check boxes could work.

    I don't see how to do that.

    If I have to, I could change the First Name field to "Full Name" and change the title for Last to Paid or volunteer position.    BUt it would be nice to give give them options to pick.

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    JotForm Support

    Answered by david on June 17, 2015 at 03:44 PM

    To have a text box field as well as a radio button, I would recommend using the configurable list widget instead:

    http://widgets.jotform.com/widget/configurable_list

    This will allow you to have multiple different types of fields rather than just text boxes.

    I cloned your form and set one up similar to your requirements so you can see how it works.  Here is the result:

    http://support.jotform.com/form/51675586818976

    If you have any further questions, let us know and we will be happy to help.

     

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    Answered by eriediocese on June 17, 2015 at 04:01 PM

    That is perfect.    I LOVE this software/service.

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    JotForm Support

    Answered by david on June 17, 2015 at 05:12 PM

    Thank you for the kind words!  If there is anything else we can help you with, just let us know and we will be happy to assist you.

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    Answered by eriediocese on July 10, 2015 at 10:10 AM

    We are having trouble with the widget you helped us utilize in our Technology Survey.   For SOME Internet Explorer users, the matrix/widget doesn't appear.   You see a large blank spot the size of the widget.  Since it was a required field, people could not continue the survey.  I've had to set "required" to "no" to allow users to continue.

    It is part of skip logic.   Turning this feature off/on did not improve the situation.

    The problem doesn't affect Firefox users (so far).

    It didn't affect IE9 users (so far).   I keep adding (so far) because while I can replicate the problem for one IE11 user, other IE11 users are not experiencing the problem.    So far two people have come up against this problem.

    The web page is embedded on our site.  I have asked the affected users to try the direct link to the survey instead.   I haven't heard back yet.

    Compatibility mode doesn't appear to fix the problem.

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    JotForm Support

    Answered by david on July 10, 2015 at 12:13 PM

    If the direct link works and the embedded version does not, replace your embed code with the iFrame code:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    This should allow your form to work the same as it does normally while embedded.

    I would recommend to your users that they not use Internet Explorer.  It is actually being retired and replaced by a new browser from Microsoft.

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    Answered by eriediocese on July 10, 2015 at 03:11 PM

    Even after the embed code switch, the field still does not show up for SOME ie11 users.

    It is there when they go directly to the form rather than through the version embedded on our website.

     

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    JotForm Support

    Answered by david on July 10, 2015 at 04:16 PM

    That is quite odd.  Make sure they are getting the newest version of your page by having them clear their browsers cache.  They might be loading the non-iframe version of your page.  The form embedded via an iFrame should act the same way the non-embedded form does.  If you would like us to have a look at your page, let us know the URL and we will see what we can do.

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    Answered by eriediocese on July 15, 2015 at 02:33 PM

    The web page is: 

    http://eriercd.org/itsurvey.htm

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    JotForm Support

    Answered by david on July 15, 2015 at 03:49 PM

    I checked your page in several browser including IE and in each one the widget showed up:

    It also appeared to be fully functional.  As far as I can tell, it should be working even in IE.

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    Answered by eriediocese on July 15, 2015 at 04:07 PM

    Yes.  That's the frustrating thing.  

    Good News - Some IE11 visitors see the widget.  

    Bad News - Some IE11 visitors don't see the widget.  For the IE11 visitors who don't see the widget on the embedded page sending them the direct link solves the problem.

    If you saw the widget, you fall in the Good News category.

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    JotForm Support

    Answered by david on July 15, 2015 at 05:51 PM

    I checked in a few more version of IE in an emulator to see if I could reproduce this and was still unable to.  If we can reproduce this, we can likely see what the cause is.  However, I am having trouble doing so.