- elittle16Asked on June 16, 2015 at 04:18 PM
I am trying to export my rental application form to a pdf, I have tried from both a mac and pc and it wont load the page to download, it goes to a cant display page or just html type text. Please help!
- raulAnswered on June 16, 2015 at 05:12 PM
I was able to reproduce the issue on my side by testing your form, but not when I cloned it. Can you please try to create a cloned version of your form and check if you can export it as PDF?
Let us know if this helps.
- elittle16Answered on June 16, 2015 at 05:22 PM
It did not help unfortunately! Thanks
- raulAnswered on June 16, 2015 at 05:46 PM
Ok, thank you for testing.
Let me create a bug report and pass it along to our back end team so they can check it.
We'll keep you updated here for any news we have on this matter.
- elittle16Answered on June 16, 2015 at 06:27 PM
Thank you, I appreciate it!
- ManagermustafaAnswered on July 09, 2015 at 09:13 AM
It should be temporary problem, i just tested it and so far looks fine.
- guest_50736924125051Answered on August 30, 2015 at 06:38 PM
i am having this same issue seems like they are having this all over
- CharlieAnswered on August 31, 2015 at 07:09 AM
Hi, please refer to this link: http://www.jotform.com/answers/651214. We will be assisting your concern there.