What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Having submission issues....

    Asked by flopro on November 25, 2011 at 12:20 PM

    Wondering why the attached screen shot pops up instead of the Thank You screen and the submission doesn not come through.

    Page URL:

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    JotForm Support

    Answered by idarktech on November 25, 2011 at 05:20 PM

    Hi Flopro,

    That Error Message means that either loose check or strict check is enabled in the unique submissions setting of your form. This fetaure is useful especially for survey forms or contest forms that should only accept one entry per user (in this case per computer). The loose check uses cookies, while the strict check uses IP addresses. 

    To remove that error, please follow the guide below:

    1. Open that form (Edit Mode)

    2. Go to Setup & Embed

    3. Click Preferences

    4. Click Advance Settings Tab

    5. Below Advance Settings, Select "No Check" on Unique Submissions.


    Please let us know if you have any other questions or concerns. Thank you for using JotForm and have a great day!

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    Answered by flopro on November 25, 2011 at 05:59 PM

    Wicked thanks!