Phishing Detector: All my forms disabled

  • Profile Image
    simasaze
    Asked on June 17, 2015 at 08:52 AM

    hello,

    I tried creating a few forms but all I created ended up in "Form not found" when clicking on preview button. I think it's a glitch from your side. Your help would be kindly appreciated.

    Thanks

  • Profile Image
    Boris
    Answered on June 17, 2015 at 09:38 AM

    Hello.

    I'm afraid that your forms have been flagged by our Phishing Detector tool, which caused your account to get automatically suspended. The Phishing Detector allows us to disable thousands of phishing forms that are created every day to steal sensitive information, Credit Card and baking details, Facebook credentials, passwords, etc.

    Unfortunately, our Phishing Detector is not yet able to fully understand foreign languages, such as Arabian or French, which is why it is highly recommended that you please create your forms in English, and then use our Language Translator tool to translate your forms into your local language. This will prevent our tools from flagging your forms, and from erroneously suspending your form.

    For more details about this issue, you can check out a post by our Support Manager, here:

    http://www.jotform.com/answers/447134-Form-in-Arabic-language-suspended-

    Your account should be automatically re-enabled once the Phishing Detector is no longer flagging your forms. Please let us know if the issue persists after translating your forms.