What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form availability?

    Asked by don  on June 17, 2015 at 11:10 AM

    I uploaded my form over two weeks ago and cannot believe it is not ready and available yet. Should I look at another option since your group cannot get my form setup and available? Please let me know what I need to do to get this resolved.

    Also I cannot log into my account is there a password that I should use?
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    JotForm Support

    Answered by Charlie on June 17, 2015 at 12:12 PM


    To confirm, you have uploaded a PDF form to your JotForm account, is that correct? I've checking your account and I see that you have a PDF form titled "Old IT Request Form". You also have a similar form with that title but is a web/online form (not PDF).

    May I know if you are still missing some forms?


    For the password related concern, I've opened a separate thread for it so that we can better assist you. Please refer to this link for that concern: http://www.jotform.com/answers/590567. We will address it shortly.

    Thank you.