What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cannot log in to account

    Asked by don on June 17, 2015 at 12:11 PM
    Also I cannot log into my account is there a password that I should use?
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    JotForm Support

    Answered by Charlie on June 17, 2015 at 12:14 PM

    For the password reset, you can do that by clicking the "Log In" menu and clicking the forgot password option. Make sure though that the email address that you will be inputting is the email address of your JotForm account.


    You'll receive an email with instructions on how to reset your password.

    Let us know if you need more assistance on this.