What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    If I purchase the Year subscription can I upgrade it at any time

    Asked by 1SourceVideo on June 17, 2015 at 01:44 PM

    I am thinking the 9.95 a month account would work best for us. If i needed to update to the 19.95 a month  plan if I purchased a yearly plan can I do so?

    purchase yearly yearly plan work
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    JotForm Support

    Answered by david on June 17, 2015 at 02:12 PM

    Hi,

    If you purchase a yearly plan and decide that you need to upgrade to a higher level package before the end of your subscription, we can do a prorated refund for the remainder of your time.  Just let us know if and when that is the case and we will be happy to help.

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    Answered by 1SourceVideo on June 17, 2015 at 02:17 PM

    Thanks David

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    JotForm Support

    Answered by david on June 17, 2015 at 02:18 PM

    No problem at all.  If there is anything we can help you with in the mean time, don't hesitate to ask.