Why do I need to press the ctrl button to select more than one item in my form?

  • nutrafitfusion
    Asked on June 17, 2015 at 3:32 PM

    When my order form is on a desktop cpu you cannot choose two items unless you push the control button while selecting.

    Page URL: http://www.jotform.us/form/51615523880152
  • raul
    Replied on June 17, 2015 at 5:09 PM

    I see that you've allowed multiple selections on your dropdown fields and this is why you need to press the CTRL button to select more than one option.

    If you want to allow your users to select multiple items without the need of using the CTRL button, I suggest you to use a checkbox field instead or a widget that allow multiple selections.

    Why do I need to press the ctrl button to select more than one item in my form? Image 1 Screenshot 20

    If you need further assistance, please let us know.