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  • Profile Image

    Submitted form is different than form shown.

    Asked by theattorneyconnection on June 17, 2015 at 04:22 PM

    I made changes to a form I created.  When someone clicks on the link to the form, the new form (with the changes) appears.  However, when the submitted form shows up in my email, it shows the original form (not the revised form that is being submitted).

    How do I resolve this issue?

    Thank you,
    Dean

    Page URL:
    http://form.jotformpro.com/form/51676535139967

    Screenshot
    different shown submitted form Than
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    JotForm Support

    Answered by BDAVID on June 17, 2015 at 05:53 PM

    I see you have deleted the form:

    When you say that you made changes to the form, do you mean you deleted or added new fields? If they do not show up in your notification, you simply need to setup your email notification again: https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    If you have terms conditions text that you would like to show, you can enable the Headers and Text option: https://www.jotform.com/help/305-How-to-show-headers-or-text-for-contracts-terms-agreements-in-the-PDF-format-of-a-submission

    Let us know if you need more help, and if you have another question please open a new thread, we will be glad to assist you.