What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I have a form that is enabled but when the Submit button is clicked shows an error message "This form is currently unavailable"

    Asked by rband on June 17, 2015 at 08:52 PM

    I've enable the form "http://www.jotformpro.com/form/51456382725964" but it will not submit the information.  What have I missed?

  • Profile Image
    JotForm Support

    Answered by Chriistian on June 18, 2015 at 12:48 AM

    Hi rband, 

    Thanks for contacting us.


    I did a test submission in your form and I was not able to replicate the issue. See screenshot below.


    Can you provide us the browser version and device you are using when you submit the form so we can further check? If you can provide us a screenshot then that would be great.


    We will wait for your response.