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Upon checking account "anser", I found that the profile email address is "email@example.com".
I also checked the form which you have embedded in your webpage and found that it is associated with a different account with username "WLAD". The profile email address of this account is "firstname.lastname@example.org".
Is this your account or email address? You can rest your account password by clicking on the "Forgot Password" link which is in "Sign In" window. Please check the screenshot below: