What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form is not working on mobile

    Asked by chemicalnit on June 18, 2015 at 12:09 AM

    Our site is responsive and we made a responsive form for our page whataportrait.com/contact

    Forms are submitting from desktop but not from mobile. Can someone help?

    Page URL:
    whataportrait.com/contact

    Mobile in site and
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    JotForm Support

    Answered by BJoanna on June 18, 2015 at 03:07 AM

    I have tested your form on my Samsung Galaxy S4 and on my android tablet and I was able to submit your form.

    Also I have inspected your form on your website and I noticed that you are using script code for embedding your form on website. We recommend  using of iFrame code. You can try to replace script code with iFrame to see if that will resolve your problem. In this article you can find out how to do it.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Hope this will help. Let us know if you need further assistance.