What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forms not subitting from customers.

    Asked by spokeculture on June 18, 2015 at 03:52 AM

    I beleive that my form is not working properly. im receiving requests but with no information then the email forms.


    this is the form that i am using. can you shed some light on this issue for me?

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    JotForm Support

    Answered by BJoanna on June 18, 2015 at 04:25 AM

    I have inspected your website and I was not able to submit your form because Next button is not working. 

    I noticed that you are using script code for embedding your form on website. We recommend  using of iFrame code. You can try to replace script code with iFrame to see if the form will work. In this article you can find out how to do it.


    Hope this will help. Let us know if you need further assistance.