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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    No funciona el boletin en el internet explorer con el codigo embebido / Form does not work correctly on Internet Explorer

    Asked by Sergiovecisa on June 18, 2015 at 05:11 AM

    Incrustando el codigo "embed" en mi web y utilizando el navegador internet explorer , no me funcionan los formularios porque no me los deja enviar. Si utilizo el codigo "source" si que me deja enviar el formulario pero no me respeta los campos obligatorios. Si utilizo el "iframe" tampoco funciona bien porque no se ve el boton de enviar.

    Los clientes se han quejado porque no les funciona, que puedo hacer?

    mi correo es: reservasventedemaraton@viajeseci.es

    Page URL:
    http://www.ventedeviaje.es/info/huercasa-country-festival-10-y-11-de-j<br/>ulio-2015.htm

    source formularios Internet Explorer js conflict js embedded form
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    Answered by Angel  on June 18, 2015 at 05:48 AM

    I have the same problem with my form, it works on Chrome and Firefox but some users advise that IE blocks the submit. 

    Please, someone could help us, please?

    Thanks in advance, greetings. 

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    Answered by Ben on June 18, 2015 at 08:54 AM

    Based on what you have just mentioned, it seems that when you are using the javascript embed code option, there are some conflicts that cause it to not work, which is also the reason why the source code works, but it does not respect the required fields validation.

    Now the iframe code should work in these cases and is the recommended way to have your form fully functional, but the issue with the height is also caused by the conflict, so you should change your embedding code to use the iframe, but with a small change like so:

    <iframe frameborder="0" scrolling="no" style="width: 100%; border: medium none; height: 2907px; min-height:2910px;" id="51625617482963" name="51625617482963" allowtransparency="true" src="//form.jotformpro.com/form/51625617482963" onload="window.parent.scrollTo(0,0)"></iframe>

    Do let us know how that goes for you.

    @Angel, your issue seems to be slightly different, so I have moved your comment to a new thread here: http://www.jotform.com/answers/591176 where we will be replying to it shortly and help you resolve this issue.

    Please make your further replies there. Thank you.