What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why did you charge me I canceled the account. Please cancel my account I'm not using it.

    Asked by Richard polite  on June 18, 2015 at 09:04 AM
    charge my account
  • Profile Image
    JotForm Support

    Answered by Welvin on June 18, 2015 at 10:02 AM

    Hi Richard,

    I have refunded the payment. Expect the refund returned to your account within 4-10 business days.

    Thanks