How to change email in a Payment Tool?

  • getyourcaseon
    Asked on June 18, 2015 at 11:03 AM

    Tried to setup PayPal as my option. Have the wrong email address for PayPal. How do I delete the previous selection and start over.

     

    Michael.

    Jotform Thread 591280 Screenshot
  • Boris
    Replied on June 18, 2015 at 11:29 AM

    Hello Michael.

    If you are only looking for a way to change the email that you have used in your Payment Tool, you can do so by clicking on the little wand shaped icon next tot he payment tool, and changing the email address on the first screen of the payment Tool Wizard that opens.

    How to change email in a Payment Tool? Image 1 Screenshot 50

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    I believe that this is what you were trying to achieve, but if you want to remove the Payment Tool and start from scratch, you can do that by clicking on the little X shaped icon next to the Payment Tool, and then confirming if you want to keep the products for another Payment Tool.

    How to change email in a Payment Tool? Image 3 Screenshot 72

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    Please let us know if you need further assistance. Thank you.