What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My header disappeared on the form?

    Asked by corrine1968 on June 18, 2015 at 02:54 PM
    header disappeared
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    Answered by Syed on June 18, 2015 at 03:02 PM

    Hi there;

             Could you please provide us your form link here, so that we can make some tests and assist you accordingly. Do let us know, so that we can proceed.

    We will wait for your response, looking forward to hearing from you.

     

    Thankyou,

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    Answered by corrine1968 on June 18, 2015 at 03:06 PM

    http://jotform.us/form/51685110964154 

     

    Its there when you view and preview it, but when I am in edit mode I can't see it. Thank you

     

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    Answered by Syed on June 18, 2015 at 03:19 PM

    Hi there;

               Upon checking, your form header is displaying properly. I have checked this issue through your account, and found the following view. Review the following screenshot.

    Could you attach a screenshot of a problem here, also let us know which browser are you using. So that we can further assist you on this.

     

    Thankyou,

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    Answered by corrine1968 on June 18, 2015 at 03:22 PM

    OK, this is making me sound crazy, it was not displaying before but now it is!!! I don't know what happened??? Thank you for your assistance! :) 

  • Profile Image

    Answered by Syed on June 18, 2015 at 03:23 PM

    You're welcome. Let us know, if you need further assistance. We would be happy to help you.

     

    Thankyou,