What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why did my form close if I'm allowed 100 submissions?

    Asked by CLWare on June 18, 2015 at 03:19 PM

    Why did my form close if I'm allowed 100 submissions? My client is upset.

    I don't require secure submissions so I thought I had the ability to receive up to 100 submissions. Is there a setting I change? My form is live and my client is livid.

    100 submissions ssl limit submissions limit
  • Profile Image
    JotForm Support

    Answered by Mike on June 18, 2015 at 04:12 PM

    Thank you for contacting us.

    Your forms were temporarily disabled to to the SSL submissions overlimit. We have a limit of 100 regular or 10 SSL submissions per month on the free account.

    We have reset your submissions counter for now, so your forms have been re-activated.

    In order to use regular submissions, deselect the 'Secure form' option, and then copy regular form link/code.

    Related guide:

    How can I receive SSL Submissions

    If you need any further assistance, please let us know.