- CLWareAsked on June 18, 2015 at 03:19 PM
Why did my form close if I'm allowed 100 submissions? My client is upset.
I don't require secure submissions so I thought I had the ability to receive up to 100 submissions. Is there a setting I change? My form is live and my client is livid.
- JotForm SupportMikeAnswered on June 18, 2015 at 04:12 PM
Thank you for contacting us.
Your forms were temporarily disabled to to the SSL submissions overlimit. We have a limit of 100 regular or 10 SSL submissions per month on the free account.
We have reset your submissions counter for now, so your forms have been re-activated.
In order to use regular submissions, deselect the 'Secure form' option, and then copy regular form link/code.
If you need any further assistance, please let us know.