What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Upgrade option asks for my credit card number on non-secure page

    Asked by CLWare on June 18, 2015 at 03:51 PM

    Your upgrade plan asks for my credit card number but page is not secure?

    credit card credit card number
  • Profile Image

    Answered by Ben on June 18, 2015 at 04:41 PM

    Yes, the page is loaded on HTTP page together with the rest of the JotForm Builder code, but the code within - that is asking for your details is sending the data over secure code.

    So basically the javascript codes and HTML elements get loaded over the http protocol, which then call the secure pages to Stripe through the javascript and send the data like that.

    If you wish however, you could simply change the URL of your billing page from http://www.jotform.com/myaccount/billing to include https.

    https://www.jotform.com/myaccount/billing

    That should work for you as well and in that case everything would be loaded over HTTPS (secure) protocol.