What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to un-group incoming emails?

    Asked by seaarezea2000 on June 18, 2015 at 05:02 PM

    Every time I receive an email from someone filling out my JotForm it come through with a subject of "Notification 1".  If I receive a few notification within a short amount of time my Gmail groups them into the same thread because they have the same subject.  I've been missing some notifications this way and was hoping there is a way to have the subject line change every time I receive a new notification.  For example, the first time I receive a notification the subject will be "Notification 1" and the next time I get one it will be "Notification 2" and so on and so on. Sort of like a counter every time someone fills out my JotForm.

    Page URL:
    http://keystonesignco.com/Contact

    form emails email subject custom subject
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    JotForm Support

    Answered by Mike on June 18, 2015 at 05:51 PM

    Thank you for contacting us.

    Yes, we can use dynamic field {tags} on the Email Notification subject. Please take a look at the following example where we add a Full Name field along with a user IP address to email subject.

    If you need any further assistance on this, please let us know.

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    Answered by seaarezea2000 on June 18, 2015 at 06:42 PM

    Thanks very much!

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    Answered by raul on June 18, 2015 at 07:51 PM

    On behalf of my colleague, you're welcome.
    Feel free to contact us anytime, should you require our assistance.