How to un-group incoming emails?

  • seaarezea2000
    Asked on June 18, 2015 at 5:02 PM

    Every time I receive an email from someone filling out my JotForm it come through with a subject of "Notification 1".  If I receive a few notification within a short amount of time my Gmail groups them into the same thread because they have the same subject.  I've been missing some notifications this way and was hoping there is a way to have the subject line change every time I receive a new notification.  For example, the first time I receive a notification the subject will be "Notification 1" and the next time I get one it will be "Notification 2" and so on and so on. Sort of like a counter every time someone fills out my JotForm.

  • Mike
    Replied on June 18, 2015 at 5:51 PM

    Thank you for contacting us.

    Yes, we can use dynamic field {tags} on the Email Notification subject. Please take a look at the following example where we add a Full Name field along with a user IP address to email subject.

    How to un group incoming emails?  Image 1 Screenshot 20

    If you need any further assistance on this, please let us know.

  • seaarezea2000
    Replied on June 18, 2015 at 6:42 PM

    Thanks very much!

  • raul
    Replied on June 18, 2015 at 7:51 PM

    On behalf of my colleague, you're welcome.
    Feel free to contact us anytime, should you require our assistance.