- GordonAsked on June 18, 2015 at 08:54 PM
This form: ThreadTech, says it's over quota but there are only 9 submissions and it's not SSL. Please let me know why this is happening and how to fix it. Also, please let me know how to avoid this from happening. I love these forms. Thanks, Gordon
- JotForm SupportChriistianAnswered on June 18, 2015 at 09:34 PM
Thanks for contacting us.
I checked you account associated with the form you provided (it is also associated with your email firstname.lastname@example.org) and I found out that your account is in a Guest account. Guest account is only limited to 20 submissions per month meaning the total submission of all of your form is limited to 20 submission only. I would suggest that you register/upgrade to a Free account (or other paid Plans) to avail a higher submission limit. Or, if you have already a Free account you can send a request to us by replying to this thread logged-in to your Guest account to move your forms from your Guest account to your Free account.
Do let us know if you need further assistance.