What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
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I cloned your form and I was not able to replicate the issue. Can you provide us the browser version and device you are using when you encounter this issue so we can further check? If you can provide us a screenshot of the issue then that would be great.
We will wait for your response.