What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Conta Suspensa

    Asked by Mauricio  on June 18, 2015 at 10:06 PM

    Boa Noite,

    Venho por este e-mail informar que a minha conta foi suspensa do Jot Form

    Gostaria de ativar ela de novo, como faço?

    Gostaria de saber o porque meu formulario foi desativado. Quando clico nele pra abrir da esta mensagem: Form not found. This form is disabled.

    Aguardo resposta.


    Form not found
    This form is disabled
  • Profile Image
    JotForm Support

    Answered by Chriistian on June 18, 2015 at 11:25 PM

    Hi Mauricio,

    Thanks for contacting us.


    I checked your account and it seems that your account has been automatically suspended because you have forms that are not in English language. We have a tool called Phishing Detector which allows automatic suspension of forms created for phishing activities. However, this tool is not updated to scan languages other than English, therefore most of the form that are not in English are automatically suspended.


    I have activate your account. However, to avoid further suspensions, we recommend that you build your forms in English language and use our Language Translator Tool to set them into languages that you want.


    Do let us know if you need further assistance.