What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to use PayPal's Sandbox mode to test payments

    Asked by Shannon56 on June 19, 2015 at 07:48 AM

    Okay here's my dilemma. I set up a paypal form with two items for purchase. The form looks good. Drop down menus for quantity and size of items to be purchased. I have the form where the customer has to fill out their name, email and address.

    I have provided my email paypal to initiate this form to accept paypal purchases. But... I cannot find any where to 'TEST' this form, so I used this form myself and I am NOT taken to the paypal site to make a purchase. I do however receive a thank you notice and also receive in an email a confirmation of my order but NOT any PAYPAL purchase. Please HELP!

    Thank you.

    Page URL:
    http://mapletreefashions.yolasite.com/Maple-Tee-Shirts.php

    paypal submit paypal form purchase
  • Profile Image
    JotForm Support

    Answered by Mike_G on June 19, 2015 at 09:58 AM

    You need to enable Paypal's Sandbox Mode. 

    Here's how: 

    You may also need to sign-up for a PayPal Sandbox account by clicking on the following URL:  https://www.sandbox.paypal.com/

    Then, use the email address to make the PayPal payments.

    You may also refer to this guide: https://developer.paypal.com/docs/classic/lifecycle/sb_about-accounts/

    I hope this helps. Do get back to us should you have any further questions. Thank you.