PDF form shows distorted and incomplete

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    Freedomgatewaycenter
    Asked on June 19, 2015 at 11:22 AM

    I have a logo that appears completely fine in JotForm's interface and preview, yet when I turn it into a PDF and view it through apple's preview there's distortion to the image.

     

     

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    Aury
    Answered on June 19, 2015 at 01:02 PM

    I have gone ahead, turned your form to a pdf and yes, I was able to reproduce this behavior:

    I am forwarding this to our next level so they will work on it to find the solution, however, I can not give you an specific time frame as of when this can be solved.

    We will put in contact with you as soon as there is any update.

    Thank you in advance for your understanding.

     

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    mustafa
    Answered on July 09, 2015 at 08:26 AM

    Hello,

    Sorry for the late response. We spent too much time to figure out why it is happening at the end we could fix that!

    You should be able to generate your PDF form much better now.

    Regards.