Reached your limit message whent trying to reply to submissions

  • Profile Image
    nallred
    Asked on June 19, 2015 at 12:14 PM

    I successfully sent an email to about 20 people on list of 23 who have signed up for our Platypus Cradle Tool Removal Workshop at the NCMA in Raleigh, NC.

     

    I received the following message:   Error message Oops.. Reached your limits!  after about 20 names, and I can't send out any more emails.  Please advise.  Thanks

    Nancy Allred

    nallred@ncartmuseum.org

    919-664-6797

     

  • Profile Image
    Carina
    Answered on June 19, 2015 at 01:13 PM

    Free accounts have the limit of 20 emails sent per hour so the solution is  to wait another hour to send the rest of emails using the submission area reply-to system. Paid accounts can send up to 100 emails per hour.

    Let us know if we can assist you further.