- aryincAsked on June 19, 2015 at 02:22 PM
I have 3 forms on my website... all of which were working perfectly. I just noticed that none of them are loading on my page and it just appears to be nothing there.
AND... I AM using the secure source code.
Please help ASAP.
- JotForm SupportMike_GAnswered on June 19, 2015 at 02:45 PM
I have checked the forms on your website, I tried opening it separately and found an error message that you have reached your submission quota.
I have noticed that you are using a secured link for your forms:
When I checked your Account, it shows that you already have a total of 15 Secured (SSL) Submissions.
Please be advised that for a Free Account, you have a maximum total of 100 Non-Secured Submissions, 10 Secured (SSL) Submissions and 100 MB Upload limit capacity.
Going over the allowable limit, will have your forms temporarily disabled.
The submissions, however, resets every first day of the month.
But if you need more submissions for this month, I would suggest you do an upgrade.
Go to the Billing Section of your account. (Please make sure you're logged in properly)
Suppose you click on Premium, here's what will show next:
I hope this helps. Should you need any further assistance. Please feel free to let us know and we will be glad to help you.
- JotForm SupportMike_GAnswered on June 19, 2015 at 02:50 PM
I have checked your forms again on your website as well as your Account. I have found out that you already made an upgrade and you're already subscribed to Premium. Your forms are already up and working. Thank you so much.