What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not getting form email alerts

    Asked by vetcare1 on June 19, 2015 at 04:02 PM

    Olá criei um formulário aqui direcionando para um email secretaria@clinicavetcare.com.br e não chega no email quando clico em enviar no formulário, tem algum bloqueio quanto este email ?

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    JotForm Support

    Answered by Mike on June 19, 2015 at 05:14 PM

    Thank you for contacting us.

    Are you having issues receiving form email notifications?

    As far as I can see, your email address is not listed in our bounce list, and form emails are being successfully sent.

    You can check the account email history:

    How to view all your form Email History

    We would also recommend you to check a Spam/Junk folder via webmail (if any).

    If you need any further assistance on this, please let us know. We will be happy to help.