What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to accept signatures on form when opened on a mobile device?

    Asked by cathijaxs on June 19, 2015 at 05:19 PM

    Is there a widget that will allow users to sign forms if they're using a mobile device?  I'm currently using forms with the "Smooth Signature" but users can't sign if they're on a mobile device because they can't hold down the left mouse button as they write.

     

    Mobile devices signatures mobile device smooth signature
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    JotForm Support

    Answered by BDAVID on June 19, 2015 at 06:54 PM

    Can you please try the E-signature widget? Here is my test form: http://form.jotform.co/form/51656963667875

    Let us know if that works, we will be glad to assist you.

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    Answered by cathijaxs on June 19, 2015 at 08:36 PM

    Yes, that did the trick!  Thanks!

     

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    Answered by Ben on June 20, 2015 at 09:34 AM

    Great to hear that it worked for you and in my colleague's name you are welcome. Do let us know if there is anything else that we can assist you with and we would be happy to do so.