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  • Profile Image

    Cannot paste copy into html editor

    Asked by Kers101 on June 19, 2015 at 06:35 PM

    My form has a block of copy at the bottom. (below  the submit button) I am trying to format it so it looks neat with a little margin at the right side. I used word but it will not paste. (I've saved the text here).

     http://www.jotform.com/?formID=51695936998279

     

    Contents: A medley of natural sounds such as a robin chirping, forest stream, meadow

     

    sounds, cricket, thunder and rain. door creaking, crow caw. Man-made sounds include

     

    a steam locomotive, tugboat, horse- drawn carriage, children playing, birthday party.

     

    I play public domain songs from the 20th Century on the KR-33 Roland Piano Keyboard

     

    consisting of: "Down By the Old Mill Stream", "School Days", "In  the Good Old Summer Time",

     

    "If You Were the Only Girl in the World", "April Showers", "Carolina  in the Morning",

     

    "Let Me Call You Sweetheart", "Home  on the Range", "Meet Me Tonight in Dreamland".

     

    This Promotional is made possible through the sponsorship of Lifetime Financial Planning

     

    Group, RT Respiratory Inc., PharmaViva  Pharmacy and in cooperation with the following

     

    sound libraries: The Cornell Lab of Ornithology, The Free Sound Project, Audio Sparx,

     

    Big Fat Audio, and Sound Scalpel.

    Page URL:
    http://www.momentostudios.ca/momentonew/light-html/cd-p.html

    cannot block copy paste
  • Profile Image

    Answered by Syed on June 19, 2015 at 07:22 PM

    Hi Jim;

            I tried it by myself, and couldn't reproduce this issue. I just copied all text you mentioned above. It successfully append to the HTML Text. Could you have a look to the following screenshot please.

    Could you confirm us, which browser are you using.

    Let us know, if you still having issues on this. We would be happy to help you.

     

    Thankyou,

  • Profile Image

    Answered by Kers101 on June 19, 2015 at 07:39 PM

    I using IE. but I just need this text block without line spacing. Word sets it up correctly but the editor throws it.

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    JotForm Support

    Answered by Welvin on June 19, 2015 at 08:43 PM

    Please send the MS Word file to support@jotform.com so we can check how you put it there and we'll help you set it up in the form. We basically don't allow some of HTML codes in the Free Text HTML field for some reason.

    Thanks

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    JotForm Support

    Answered by Welvin on June 19, 2015 at 08:44 PM

    Please update us here after sending the file and reference this thread to your email so we can follow up.

    Thanks

  • Profile Image

    Answered by Kers101 on June 19, 2015 at 09:12 PM

    I mentioned that I retyped the footer rather than try to paste it from word. It look OK to me. I've already asked to see if all the body elements could be updated to show Titillium Web. You'll notice some fields haven't  changed.

    http://www.momentostudios.ca/momentonew/light-html/cd-p.html

    http://www.jotform.com/?formID=51695936998279

  • Profile Image
    JotForm Support

    Answered by Jan on June 20, 2015 at 10:14 AM

    Glad to hear that the footer text is showing correctly now. Regarding the font, I already provided a custom CSS on this thread: http://www.jotform.com/answers/592435#592715