What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to access my account

    Asked by Leola Anifowoshe  on June 19, 2015 at 06:47 PM

    I have so many forms in there.Please tell me how can I recover my account?

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    Answered by raul on June 19, 2015 at 07:55 PM

    Can you provide us the URL of one of your forms? Or the username that you used to login to your account?

    I was unable to find a registered account with your email address or your IP address.

    Once we have the requested information we would be able to further investigate and see what happened to your account.