- worldspan1Asked on June 20, 2015 at 02:05 AM
I am unable to receive form submissions on my default email address but i can see the submissions on my jot form account.
Please try and see why I don't get the notifications on my default notification email address
- devonnaempowersyouAnswered on June 20, 2015 at 02:36 AM
I'm having the same problem... :(
- BenAnswered on June 20, 2015 at 12:38 PM
I took a look at your email log and I see the emails being sent to your email address.
When something like this happens, it is usually ending up in your spam, trash or bulk email folders so I would suggest inspecting the same.
I must mention that all of your email clients have their own folders as well as the webmail account so any of them could be doing this and as such all must be inspected.
You can check your email logs as well to confirm this by following the steps in this guide: View jotform email history.
@devonnaempowersyou I see that a similar issue is happening for you, but more about it will be given to you by my colleague Kade on your own thread here: http://www.jotform.com/answers/592590
- SammyAnswered on December 18, 2015 at 04:05 AM
I have moved your inquiry to another thread so that it will be easier to follow up on your issue.