What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My login username/password is not working

    Asked by Katherine Parker  on June 20, 2015 at 05:03 PM

    I just started the setup process for an account yesterday evening, and was assigned a username/password, but it does not work. Your system has reported to me by email that it has successfully migrated my adobe form you jotform, but I cannot access it to make sure that it is in good keeping. Please help.

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    Answered by Katherine Parker  on June 20, 2015 at 06:03 PM

    I have tried getting help through this support forum with two tickets, one private and one public, and still no answer. PLEASE someone help.

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    JotForm Support

    Answered by jonathan on June 20, 2015 at 10:56 PM

    We apologize for the delayed response. 

    I just checked the email account you used on this post and I found that there  is an existing JotForm account for the email account already.

    The account/username is klhp 

    You can login to JotForm using the username at https://www.jotform.com/login

    In case you need to reset your login password, you can use the 'Forgot Password' link to reset the password



    The reset instruction will be sent to your email address.

    Please let us know if you are still having problem accessing your account.