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    Lead not sent to Salesforce 6202015

    Asked by JButler2015 on June 20, 2015 at 09:19 PM

    I created the form and mapped the fields and the form does not go to Salesforce. I get the email confirmations. 

     

    When I go to integrations it shows connected to SF. 

    I tried it in preview mode and loaded the code on the website. Both times I received the email notifications, but the lead did not populate to SF CRM. 

     

     

     

     

    Page URL:
    http://www.jotform.com//?formID=51410986328155

    sent email notifications integrations crm preview
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    Answered by Shadae on June 21, 2015 at 08:14 AM

    Hi JButler2015,

    I do apologize for the issue that you are experiencing with your Saleforce integration.

    Please remove the current integration from your form, clear your forms cache and create the integration once again.

    Also ensure to check the box to add existing contacts

    I hope this helps, please inform us if you need further assistance.