What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    my submissions from forms central are not coming thru can you help?

    Asked by andy479 on June 21, 2015 at 02:00 PM

    my submissions are not coming thru from forms central  can you help?

    i used the automatic program but the forms only are coming thru

    Submissions forms central Central program
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    JotForm Support

    Answered by BDAVID on June 21, 2015 at 07:15 PM

    If you need to transfer your FormsCentral form and it's responses, you need to download the exporter at this URl: https://www.jotform.com/adobe-formscentral-alternative/

    Let us know if you see any errors, you could share a screenshot if you want to.

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    Answered by andy479 on June 21, 2015 at 08:22 PM

    i tried it 10 times , but the submissions never show up

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    JotForm Support

    Answered by BJoanna on June 22, 2015 at 03:24 AM

    I have checked our email log and I saw that you have received email from our migration team that your forms and submissions are successfully imported. I have also checked your account and saw that you have submissions on almost all of your forms. 

    You can also use our Import Data app to import submissions to your JotForm account. 

    http://www.jotform.com/help/308-Import-App-Easily-import-your-Excel-or-CSV-data-into-JotForm 

    Hope this will help. Let us know if you need further assistance.