What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Matching submissions to Stripe transactions

    Asked by audabee on June 21, 2015 at 04:23 PM

    Hi,

    we need to match transactions to submissions (with lots of events, lots of transactions, it's hard to to administer).

    Currently, we're using PayPal for members to pay for events etc. However, I'd like to move to Stripe.

    As discussed a while back here, is it yet possible to match/pass a field to Stripe to identify the details of a payment?

    thanks,

    Edited: I think this field does what I need...is that right?

    Page URL:
    http://form.jotformpro.com/form/33219249813961

    Submissions Stripe PayPal
  • Profile Image
    JotForm Support

    Answered by Boris on June 21, 2015 at 09:12 PM

    Yes, if I correctly understand what you are trying to achieve, this feature should be what you need.

    You seem to want to pass a Unique ID or a unique identifier of your customer, directly to Stripe inside your transactions.

    You can forward your any of your form fields to Stripe Description field, which means that you can include any data/number/details that help you track your customer - directly to Stripe.

    If it helps, you can also attach your Customer ID to the email notifications that you receive.

    Please let us know if you need further assistance with this, we will be happy to help.

  • Profile Image

    Answered by audabee on June 21, 2015 at 10:12 PM

    Perfect Boris! Many thanks.