Embed source code in gmail, but submit button does not work

  • Profile Image
    abcmanagement
    Asked on June 21, 2015 at 07:32 PM

    Hi, I put source code in gmail. 

    Every field looks ok, but the submit button does not work.

    What can I do?

  • Profile Image
    Charlie
    Answered on June 22, 2015 at 02:50 AM

    The embed code doesn't work in Gmail or any email body. The form works only when the form URL is viewed directly on web browsers, and if the embed code is embedded on a website page. The reason is because the email does not load back end codes like javascripts, this is for security reasons, this is to avoid users unwanted and suspicious programs which runs or are written in programming languages like Javascript.

    You can also check this guide: http://www.jotform.com/help/67-Which-Form-Embed-Code-Should-I-Use.

    Let us know if you need more information on this.

    Thanks.