What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Embed source code in gmail, but submit button does not work

    Asked by abcmanagement on June 21, 2015 at 07:32 PM

    Hi, I put source code in gmail. 

    Every field looks ok, but the submit button does not work.

    What can I do?

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    JotForm Support

    Answered by Charlie on June 22, 2015 at 02:50 AM

    The embed code doesn't work in Gmail or any email body. The form works only when the form URL is viewed directly on web browsers, and if the embed code is embedded on a website page. The reason is because the email does not load back end codes like javascripts, this is for security reasons, this is to avoid users unwanted and suspicious programs which runs or are written in programming languages like Javascript.

    You can also check this guide: http://www.jotform.com/help/67-Which-Form-Embed-Code-Should-I-Use.

    Let us know if you need more information on this.