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    Conditions don't work on Dropdown With Paging widget

    Asked by CallumSharp279 on June 22, 2015 at 12:57 AM

    Dear Jotform, your [program] ain't working right.

     

    I tired to use that lovely, brilliant grouped dropdown thing you had, but only after setting it up and getting it all configured did I find out that you haven't designed Conditions to work with it.

     

    Please fix this, as it's cool as a [cool thing].

     

    ~Cal.

    Support Edit: Edited for language. Please try to be civil, as this is a public forum, and we would like to keep it G-rated and appropriate for people of all ages. Thank you. Boris

    Page URL:
    http://form.jotformeu.com/form/50556383536359

    Screenshot
    grouped values dropdown conditions
  • Profile Image

    Answered by Dark_Demon on June 22, 2015 at 01:17 AM

    I disagree with some of the words used in the Opening Post.

    Support Edit: Edited for language, I believe that this post still reflects its original sentiment. Please try to be civil, as this is a public forum, and we would like to keep it G-rated and appropriate for people of all ages. Thank you. Boris

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    JotForm Support

    Answered by Boris on June 22, 2015 at 05:21 AM

    Please note that I have edited both the Opening Post, as well as the first reply, to remove any words that our users may find inappropriate. Please try to refrain from using words and language that is not suitable for a G-rated audience. Thank you.

     

    Regarding Conditional Logic not working with Grouped Values Dropdown widget, I can't reproduce the issue that you are describing. Conditions work fine when testing them on my end:

    As it seems that you are trying to show / hide a field Define 'other' based on what is selected, that too seems to be working with the condition that you have already set up. Please take a look at a cloned version of your form, here:

    http://form.jotformpro.com/form/51722814356960

    You can see that the Define 'other' field is showing when Other is selected in the Dropdown.

    Please let us know if you need further assistance.

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    Answered by CallumSharp279 on June 22, 2015 at 11:27 AM

    Hello, Jotform.

     

    Unfortunately I must inform you that you did not test the correct widget - like I said in my opening post, the 'grouped dropdown' widget fails to work with Conditions. You have tested the group values dropdown.

     

    Just to affirm, my error is with the Dropdown with paging widget, and for reference one of the selectable items is 'Sole Trader'.

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    JotForm Support

    Answered by Boris on June 22, 2015 at 11:53 AM

    I apologize for the confusion. As we do not have a widget named "grouped dropdown", I assumed that you were talking about Grouped Values Dropdown. Now I see that you were talking about your first DropDown, which is the Dropdown with Paging widget.

    Thank you for clarifying. Yes, that widget does not currently work with form conditions.

    I have raised your request to our developers as a possible feature enhancement request for this widget. As our developers already have a lot of work on their hand, we cannot give you any estimate on when or if this feature will be implemented, but we will let you know through this thread as soon as we have any updates regarding this.

    Until such time that this is implemented, I would advise you to please try using our Grouped Values Dropdown widget instead, as it allows for sectioning of your dropdown options, and it already works with Conditions.

    I hope this helps.

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    Answered by CallumSharp279 on June 22, 2015 at 12:17 PM

    Thanks, Jotform. I appreciate the contact and attempting to fix my issue.

     

    Cal.