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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Changes on form were lost when I viewed the themes page?

    Asked by Dark_Demon on June 22, 2015 at 01:14 AM

    Hi,

     

    I've spent the last 2 hours creating a rather complicated contact page, saved it and them went and had a look at a couple of your theme pages, none of which appealed to me.

     

    I then went back to my original form, and it doesn't appear as it did prior to the themes view with missing fields, etc.

     

    I can't even save the page now, even if I do something on my form. The "Save" button is not alive!

     

    Any idea of the problem?

     

    Regards,

     

    David

    problem saved then and
  • Profile Image
    JotForm Support

    Answered by Charlie on June 22, 2015 at 05:02 AM

    Are you opening the Themes page in a separate tab while the form is opened in the form editor? You might be opening the same form in multiple editors that may have caused viewing problems.

    The Auto save feature of the form builder should worked, and if there are missing fields in your end, you can try reverting back to an earlier state of if by following this guide: http://www.jotform.com/help/294-How-to-View-Form-Revision-History.

    You can also try viewing directly from your form builder the themes store by clicking the "Themes" icon.

    Let us know if that helps.

    Thanks.