What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    background image upload not working

    Asked by lolove on June 22, 2015 at 01:33 AM

    thanks for your help!

  • Profile Image
    JotForm Designer

    Answered by ibrahim on June 22, 2015 at 03:55 AM


    Please try to re-upload your image using another internet browser (Google Chrome, Safari or Firefox ..etc). After that, clear your browsers cache. Also, clear your Forms Cache by following this guide: How to Clear your Form Cache.

    Please update us for the results.