What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Central PDF Form: Notification not working

    Asked by rodneyd24 on June 22, 2015 at 10:20 AM
    You said all notifications are sent to the default address, but I am not receiving any notices of form submissions. The form is enabled and working, but no notifications. Thank you for your help.
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    JotForm Support

    Answered by Chriistian on June 22, 2015 at 10:50 AM

    Hi rodneyd24, 

     

    I did a test submission in your PDF form, checked your email log and I was not able to see that the notification email is sent to your email address. I will escalate this issue to our development team for them to further check. We will update you on this thread as soon as this is fixed.

     

     

    Regards. 

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    Answered by rodneyd24 on June 26, 2015 at 08:55 AM

    Is there a timeframe on fixing this issue? Thank you.

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    JotForm Support

    Answered by Chriistian on June 26, 2015 at 09:46 AM

    Hi rodneyd24, 

     

    Sorry for the inconvenience this has caused you. Our development team are still working on this issue. Our development team is considering this issue of high importance. However, we cannot give you any timeframe on when will this be fixed. We will update you on this thread as soon as this is fixed.

     

    Thank you form your patience.

     

    Regards.