What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Error code on Preview.

    Asked by MrB on November 28, 2011 at 07:39 AM

    Hi, we've got an error code on a form we're building.

    Can anybody at Jotfom assist?

    bv8_build_source.js:38: Error loading file load( configFile + '.js'); ^

     

    Many thanks.

    Paul

  • Profile Image
    JotForm Support

    Answered by liyam on November 28, 2011 at 07:58 AM

    Hello Paul,

    Can you share with us the URL of the form where you're seeing this?

    Thanks.

  • Profile Image

    Answered by MrB on November 28, 2011 at 08:32 AM

    Hi Liyam, we got this on the preview page (we're still designing this, so it's no even on a webpage yet).

    Do you have a private email so that you can look into it directly from our dashboard? 

     

    Thanks.

    Paul

  • Profile Image

    Answered by MrB on November 28, 2011 at 08:43 AM

    Hi Liyam, I looged out then back in again. seems to have cleared up??? So don't worry. If it happens again , I'll be in touch!

    Thanks for your help.

     

    Paul 

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    JotForm Support

    Answered by liyam on November 28, 2011 at 10:07 AM

    It's good to know that this has been resolved now.

    Please let us know if you have other questions or concerns.