What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not possible to connect in user account

    Asked by kristof on November 28, 2011 at 07:53 AM

    I have create a free account but I cannot connect with my identifiers.

  • Profile Image

    Answered by AtacanC on November 28, 2011 at 08:10 AM

    Sorry about that. Your account has been auto-suspended by our anti-phishing detector. That's the reason why you can't login. I unsuspended your account and whitelisted your form. You can now login without any problem.

    If you have any other concerns, feel free to contact us.