What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    how do i connect jotform to my wix site?

    Asked by goodearthlearningcenter on June 22, 2015 at 11:54 AM

    I followed the detailed instruction for embedding the  form on Wix but the code will not update. I have tried several times and on several different dates. Now I am worried because Adobe Formscentral will no longer collect my data after today...please advise.

    Page URL:
    http://editor.wix.com/html/editor/web/renderer/edit/19e6b589-ba72-407a<br/>-a69b-e362351a8562?uaToken=gqQCeJyM2K7bRsGy1qfcPrL8__532kzzIg8KNAOsAxC<br/>GdwlC_ivGn

    JotForm site how detailed different and FormsCentral
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    JotForm Support

    Answered by david on June 22, 2015 at 12:31 PM

    Hi,

    I checked the page you referenced and there does not seem to be anything there.  In any case, just to make sure, did you use the iFrame embed code during the process of embedding your form?  If so, would you mind sharing the URL of the page your form is embedded to so we can have a look?  As far as I can tell, the process for embedding your form to a Wix website should be working.

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    Answered by goodearthlearningcenter on June 22, 2015 at 03:31 PM

    this is to wix.....

    http://editor.wix.com/html/editor/web/renderer/edit/19e6b589-ba72-407a-a69b-e362351a8562?uaToken=gqQCeJyM2K7bRsGy1qfcPrL8__532kzzIg8KNAOsAxCGdwlC_ivGnkMkICoLl2EWvZrlpDqCknGKydb9_GmJEjrIxFU7feCXQi5KwHToSb7MdWsz4g2rHKwRwGuUbfEZ4hY0qQ9T63Gp-J6Ml9lZRw&metaSiteId=57f91a4e-fab8-42f1-b04a-ae779b1958dc&editorSessionId=350B86CC-3F7C-405C-A90B-7658F621D49C

    this is to my website.....

    http://www.goodearthlearningcenter.com/#!contact/c1ttv

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    Answered by goodearthlearningcenter on June 22, 2015 at 04:25 PM

    Do you want to share screens so you can better advise me?

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    Answered by goodearthlearningcenter on June 22, 2015 at 04:42 PM

    or is there a phone number where i can call for help? I really do not need to be down at all...I have folks using the form all the time...

     

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    JotForm Support

    Answered by david on June 22, 2015 at 06:08 PM

    Unfortunately, we do not have phone based support, nor do we do screenshares with users.  However, I checked your site and there was no JotForm embed code present.  A link to your Wix editor does not do us much good unfortunately since it is only relevant for your account.  Could you let us know where along the embed things are failing?  Are there any errors or when you embed the form, does the space show blank?  If you could let us know a bit more detail regarding what exactly is going wrong with the embed we should be able to help you get this sorted.

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    Answered by goodearthlearningcenter on June 22, 2015 at 08:26 PM

    the first time i tried to embed the form a pop up said try again another time...then every since then when i copy the data from iframe and click update there is no response at all

     

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    JotForm Support

    Answered by Chriistian on June 23, 2015 at 01:20 AM

    Hi goodearthlearningcenter, 

     

    I checked your site (http://www.goodearthlearningcenter.com/#!contact/c1ttv) and noticed that there is no form (JotForm) embedded in the page. I also noticed that there is a link to your forms in Adobe Form Central. 

     

    If you want, you can change the link to redirect it to your form in JotForm. Here is the list of your form:

    1. Preschool Registration - http://www.jotform.us/form/51725076270150

    2. Day Camper Registration - http://www.jotform.us/form/51725258108152

    3. Apply for Work - http://www.jotform.us/form/51724996547167 

     

    If you have embedded your form in your site (display form in webpage), kindly give us the exact URL of the page so we can further check.

     

    We will wait for your response.

     

    Regards.

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    Answered by goodearthlearningcenter on June 23, 2015 at 08:37 AM

    this is the same issue i had when i first asked for support and we started trying to embed the form...

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    Answered by goodearthlearningcenter on June 23, 2015 at 08:51 AM

    i tried again and was successful!

    thanks for your help!

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    JotForm Support

    Answered by Chriistian on June 23, 2015 at 10:04 AM

    Hi goodearthlearningcenter, 

    You are welcome. Glad to hear that your issue was solved.

     

    If you have any other concerns, do let us know. We will be happy to assist you.

     

    Regards.

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    Answered by goodearthlearningcenter on June 25, 2015 at 07:57 AM

    i have 2 questions...

    is there a way to set up auto response to form submissions? 

    is there a way for me to receive an email alert when a new form is submitted?

     

    thanks

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    JotForm Support

    Answered by Chriistian on June 25, 2015 at 08:58 AM

    Hi goodearthlearningcenter, 

     

    I have moved your questions to a separate thread to better assist you. You can check it here. We will attend to it as soon as possible.

     

    Regards.